By accessing or using Monir & Brothers ("the Service"), you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree, do not use the Service.
1. Description of Service
Monir & Brothers provides an online platform to assist Saudi residents in obtaining printed copies of government documents including, but not limited to: Iqama, Jawazat, Airport permits, Passport Malomat, Absher, Muqeem, and Tasreeh records.
We act as an intermediary service and are not affiliated with, endorsed by, or officially connected to any Saudi government authority.
2. Eligibility & Account
You must be at least 18 years old to use Monir & Brothers. By creating an account, you confirm that:
- All information you provide is accurate and truthful.
- You will keep your account credentials confidential.
- You are the lawful owner or authorised representative of the documents you submit.
- You will notify us immediately of any unauthorised account access.
We reserve the right to suspend or terminate accounts that violate these terms.
3. Acceptable Use
You agree not to use Monir & Brothers to:
- Submit false, forged, or fraudulent documents.
- Impersonate another person or entity.
- Attempt to gain unauthorised access to other accounts or systems.
- Use the service for any unlawful purpose.
- Reverse-engineer, scrape, or copy any part of the platform.
Misuse of this service may result in immediate account termination and reporting to relevant authorities.
4. Payments & Fees
All service fees are displayed before checkout and are charged in Saudi Riyal (SAR) unless otherwise stated. Payments processed through Razorpay are subject to Razorpay's terms; other enabled payment methods may also be subject to their provider's terms.
Once a request is submitted and payment is made, cancellations and refunds are governed by our Refund Policy. A deduction of 10 SAR applies to all refunds to cover non-recoverable processing costs.
5. Limitation of Liability
Monir & Brothers provides its services on a best-effort basis. We do not guarantee that government portals will always be accessible, or that document prints will be available at all times.
To the maximum extent permitted by law, Monir & Brothers is not liable for any indirect, incidental, or consequential damages arising from the use (or inability to use) our services, including delays caused by government systems.
6. Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of Saudi courts.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
7. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised date. Continued use of Monir & Brothers after changes constitutes acceptance of the new Terms.
For questions about these Terms, contact us at support@monirbrothers.com.
© 2026 Monir & Brothers. All rights reserved.